How manager empathy affects work resilience

In ensuring workers are not only functioning but resilient, empathy matters more than ever, the executives agreed. With real-time glimpses into colleagues’ home lives, “we actually have more opportunity to have empathy now than we did before,” Felch said.

Hummel cited above-and-beyond transparency by company leadership as a template other company leaders should consider in service of addressing worker uncertainty.

Source: How managers can develop empathy for their employees – Business Insider

We hear that schools should be run more like businesses. I can see the point of that, in certain aspects, but since profit is not the main goal of a school it is hard to run a school entirely like a business. However, there are several parallels in the business works on managers and workers that apply to school administrators & teachers and teachers & students.