What questions help you get to the solution to your problem?
Just: What happened. What did you see. What was wrong.
“The guys would just come ask for the same information over and over again. And it was taking up time for me. . . . They shouldn’t have to ask me some of these questions. You get asked 20, 30 stupid questions and try to go back to something you have to pay attention to . . . you’re working numbers and money you need to be paying attention to what you’re doing.”
Source: Keep digging – Signal v. Noise
Finding solutions isn’t easy.